Frequently Asked Questions

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Poker Chips

Custom Poker Chips

The vast majority of authentic casino chips are "clay" chips but can be more accurately described as compression molded chips. Modern clay chips are a composition of materials more durable than clay alone. At least some percentage of the chips is of an earthen material such as sand, chalk, and clay similar to that found in cat litter.

The process used to make these chips is a trade secret , and varies slightly by manufacturer, most being relatively expensive and time-consuming per chip. The edge spots, or inserts, are not painted on; to achieve this effect, this area of the clay is removed and then replaced with clay of a different color; this can be done to each chip individually or a strip can be taken out of a cylindrical block of material and replaced with the alternate color before the block is cut into chips.

The printed graphics on clay chips is called an inlay. Inlays are typically made of paper and are then clad with a plastic film applied to the chip prior to the compression molding process. During the molding process the inlay becomes permanently fastened to the chip and can not be removed from the chip without destroying the inlay. Ceramic chips were introduced in the mid s as alternative to clay chips, and are also used in casinos, as well as being readily available to the home market.

The ability to print lettering and graphics on the entire surface of the chip, instead of just the inlay, made them popular. Ceramic chips are sometimes also referred to as clay or clay composite, but they are in fact an injection-molded chip made with a special plastic or resin formula that approximates the feel and sound of ceramic or porcelain. There are less expensive chips for the home market, made from various forms of plastic and plastic covered metal slugs as well.

There is no universally standardized color scheme for poker chip values, and schemes not only vary nationally and regionally, but even from venue to venue, or by event type within a single venue. Chip colors found in home sets typically include red, white, blue, and sometimes green and black; however, more recently a wide assortment of colors have become readily available, particularly in lower-cost ABS plastic chips.

Common additional colors are pink, purple, yellow, orange, and grey. Newer designs in home chips include three-color designs where a three-step molding process creates a chip with unique base, secondary, and detail colors. In casinos, uniform chip colors and sizes are sometimes specified by the local gaming control board for consistency. For example, regulations in New Jersey [2] and Illinois [3] specify similar uniform colors.

All US states where gambling is legal require that casino chips have a unique combination of edge spots for identification, the name and location of the casino and the chip's value, if any, impressed, printed, or molded onto the obverse and reverse of the token. In 19th-century America, there was enough of a tradition of using blue chips for higher values that "blue chip" in noun and adjective senses signaling high-value chips and high-value property are attested since and , respectively.

Because eight is considered a lucky number in Chinese culture, chips denominated 8, 88, and e. They will sometimes contain an image of the animal associated with the year and are issued in a variety of colors. Low-denomination yellow chips vary in value: Such chips are often yellow or orange. Casinos often use gaming plaques for these denominations: These plaques are about the size of a playing card, and must be marked with serial numbers.

Each casino has a unique set of chips, even if the casino is part of a greater company. This distinguishes a casino's chips from others, since each chip and token on the gaming floor has to be backed up with the appropriate amount of cash. In addition, with the exception of Nevada, casinos are not permitted to honor another casino's chips. The security features of casino chips are numerous. Artwork is of a very high resolution or of photographic quality.

Custom color combinations on the chip edge edge spots are usually distinctive to a particular casino. UV markings can be made on the inlay. Our stock poker chips come in a palate of colors, from pink and lavender to black. You can also purchase them blank, or with designs and denominations already imprinted on them.

For the player ready to go to the next level, as well as for the gift-giver trying to impress his or her favorite poker enthusiast, we provide a wide range of customization options for chips as well. With such a vast array of available options, the odds of finding the perfect chip set are certainly in your favor. Custom poker chips have increased in popularity over the years and more so now where we have completely eliminated the custom sticker label.

The best part is the chips can be designed online in under a minute and production takes a few days. Casino quality poker chips without the hassles of stickers or labels peeling and falling off! However you choose to customize your poker chips, they are sure to be a real hit with your friends and poker buddies.

The amount of extra time may vary depending on the game, but the concept is the same throughout — when faced with a decision in a larger pot, more time is given to return due to a disconnection. Note that tournaments do not allocate extra time due to disconnections, in most situations.

For details on how disconnections are handled in tournaments, please see our Poker Tournament Rules page, in particular Rule 18 Disconnects and Sitting Out. All transactions, including pots won and lost, are posted to your Stars Account at the completion of each hand. In the unlikely event of a server crash which prevents completion of a hand, the hands in progress at every table tournaments and cash games will be restored by rolling back these hands as if they had not happened.

Each player's chip count will be reset to the amount at the beginning of the hand. If a poker game is full, you can put your name on the Waiting List for that game. When a seat in the game becomes available, the first person on the Waiting List will have the first right of refusal for that seat.

The other option you have is to take a seat at an empty table of that limit and game. Often, empty tables fill up quickly once a player takes a seat. The minimum buy-in our poker room for Fixed Limit tables is ten times the small bet the bet on the first two betting rounds.

For No Limit and Pot Limit poker games, we offer different buy-in amounts for different tables. Standard tables have a maximum buy-in of big blinds and a minimum buy in of 20, 30, or 40 big blinds.

All games are played table stakes. Only funds that you have brought to the table before a hand begins can be wagered in that hand. The buy-in obligation feature enforces a higher minimum buy-in at ring game and Zoom tables under very rare circumstances, and will only ever impact a small percentage of players who frequently:.

Players who repeat this behavior at similar table types more than eight times in a hour period will be required to buy in for a higher minimum generally the stack size they had previously left a table with when sitting at certain tables. They will not be impacted in any other way. This is no way restricts players from buying in for the minimum buy-in on as many tables as they wish when they have no active obligations. The obligations will also never require you to buy in for more than the default maximum buy-in for the table you are joining.

Zoom obligations work in much the same fashion as obligations at our normal ring games, except the limit is four obligations in 20 hours rather than eight. However, when your minimum buy-in is modified by an obligation for a Zoom pool, you will only be allowed to buy in to one entry at a time, so as to not restrict your buy-ins more than necessary. As long as you buy-in one entry at a time, you will be able to buy-in as many times as you normally would.

This allows players to focus on playing poker, rather than on continuously finding new tables to play. In our poker games, you never play against the house, only against other players. At the lower limits, we take a smaller rake. Please see our Rake page for exact rake information. Some tournaments do not charge a fee or a rake.

At any of our tables, the full amount of the pot, including all current bets, is always displayed numerically at the top of the table. Also, at the end of every betting round, all bets are collected in the middle of the table, and converted into higher denomination chips so you can easily see the pot's total value.

Players may use the time bank to request extra time. In cash games, your time bank on each table will be 30 seconds, but it will increase by 10 seconds for every 50 hands into which you are dealt at that table. If you play your hand to the showdown and you hold the winning hand, it will always automatically be shown.

This feature protects you from accidentally mucking a winner. You can request up to your last hands, your hand histories for a period of time, all the hands you played in a tournament, or any specific single hand. Note however that we do not archive play money or freeroll tournament hand histories, and as such, these hands are not available to be requested.

To launch this feature, simply click on the hand numbers at the upper left of the table. A window will open where you can see text versions of your hands.

You can request statistics for a number of your most recent hands. Please note that statistics are not available for play money hands, which are not stored in the database. The Stars Rewards program gives you the opportunity to receive rebates on rake and additional winnings on your gaming activity. Stars Rewards is free to join and getting started is easy: Once opted-in you will earn reward points for your real money gaming activity, which will fill progress bars to win Chests filled with rewards personalised to you and the games you enjoy playing the most.

Chests may also contain StarsCoin, which can be used to buy merchandise in the Rewards Store, or to enter certain tournaments and promotions.

Visit the Stars Rewards page to learn more. This indicates that you have made a note about this player in the past, and it is stored for your viewing. There are even customizable color codes available for your notes! We are happy for friends, relatives, and acquaintances to play at the same table as each other.

However, when you do so, you are expected to play just as competitively against your friend as you would against any other player, and you must not share any information about the cards that you hold with them or make any playing agreements in secret doing so is collusion, which is strictly prohibited. In some cases, this restriction will be imposed automatically by the game software.

In poker games with a no limit betting structure, each player can bet or raise by any amount up to and including their full stack the total number of chips they possess at any given time in any betting round, whenever it is their turn to act. In poker games with a pot limit betting structure, each player can bet or raise by any amount up to and including the size of the total pot at that time.

In poker games with a fixed limit betting structure, each player can choose to call, bet or raise, but only by a fixed amount. The fixed amount for any given betting round is set in advance, and can be found below.

In No Limit and Pot Limit games, the minimum bet will be equal to the big blind. However, our games treat the big blind as a raise of the small blind. That means that pre-flop, any raise in an unopened pot that is equal to or greater than the small blind reopens the action.

Once someone bets the higher amount, any further bets or raises must be in increments of that amount. CAP games limit the amount each player can wager per hand.

Once that limit is reached, the player is treated as all-in. The betting cap is the same for every player, so all players who start the hand with stack sizes equal to or greater than the cap will end up all-in after wagering the same amount. Players who start the hand with a stack size smaller than the cap will be treated as all-in when they have wagered their entire stack.

All our games use a standard card poker deck, which is shuffled before the start of each hand, and set. In draw games, if the original 52 card deck is insufficient to allow a player to draw the number of cards requested, the remaining deck and all of the cards discarded by players previously including those discarded by players on the current drawing round are shuffled together to make a new deck.

Once a reshuffle has occurred, the server will prevent a player from receiving back any specific card he has previously discarded. In general players are expected to be seated with the purpose of playing.

There is a limit of two seating attempts per table without playing during any six hour period. At tables with more than two seats:. Players should not take extraordinary measures to avoid playing specific games that are included in the rotation. While it is acceptable to take necessary breaks more often while less preferred games are being dealt, or to join the game when a more preferred game is being dealt, it is not acceptable to systematically avoid playing a particular game or games.

Repeated violations may result in the temporary or permanent loss of playing privileges. Failure to abide by these rules after warnings may result in the temporary or permanent suspension of playing privileges. All poker games, including those played on the Home Games platform, must be played for the true, advertised stakes of the game. Using play money or low stakes to represent other stakes is against the rules. You can choose to use the live chat or voice chat function where it is available.

We do not actively monitor chat, and you play at tables with chat enabled at your own risk. Certain forms and topics of chat are not allowed. Use of the table Chat feature should be done at the player's discretion, and is subject to compliance with our chat rules and User Agreement.

We do have a feature by which certain profane or otherwise unacceptable words are asterisked out; a filtered word is one that has been deemed unacceptable on our site. Players attempting to bypass the filter may also be subject to a warning or suspension of chat privileges. We do not permit players to repeatedly ask for chips, whether Play Money or real money. No solicitation is permitted in any poker game at any time. There are facilities in place to prevent many instances of solicitation.

Play Money Chip Sales: Players are not permitted to engage in any discussion regarding the sale of Play Money chips within our chat facilities. Any such discussion, including the offer to buy or sell play money in chat, is grounds for warning or revocation. The sending of multiple and frequent messages to the chat window in order to drown out legitimate chat is forbidden.

We are aware that our players are from around the world, and that for many of them English is not their first language. However, at this time our policy on most tables is that English is the only language allowed to be used in chat. On a small number of tables and in a small number of regional tournaments, chat may be allowed in a particular language and in English. These tables and tournaments will be clearly labeled. If you are not comfortable with non-English chat, please do not join these tables or tournaments.

It is strictly prohibited for a User to use Chat for any commercial use whatsoever, including making any statements which promote any service or product of any party except ours. Users shall not make statements about us that are untrue or would reasonably be considered to be derogatory or critical. Users should be generally aware of the feelings of other customers and our staff and Chat Moderators, and should act in a respectful manner.

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